Latest · SaaS

The billing contact: who gets the invoice, the failed-payment email and the renewal notice at a small SaaS's business customers

When the card holder is not the user, Stripe, Chargebee and Paddle send billing mail to one address. What each can add, a failed annual renewal day by day, PO and net-30 handling, and a worked churn model with the arithmetic.

November 6, 2026

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SaaS

Deferred revenue at a small SaaS: a $12,000 annual prepayment, month by month, and what a buyer subtracts

One $12,000 annual subscription, all 12 monthly entries, the $8,000 unused-service refund, QuickBooks and Xero workflows, cash-versus-accrual tax timing, and three deal treatments that move the seller's cheque by $75,000.

November 5, 2026

SaaS

ISO 27001 or SOC 2 when the customers are in Europe: costs, timelines and which one a German or Dutch buyer asks for

We counted two years of EU software tenders: ISO 27001 in 1,202 German procedures, SOC 2 in 49, and most of those accept it only as an alternative. What each costs a ten-person vendor over three years ($104,500 and $114,000), surveillance audits, C5 and NEN 7510, and running both on one control set.

November 5, 2026

SaaS

The first penetration test for a small SaaS: what $5,000 buys, what $25,000 adds, and what buyers read in the report

$5,000 is two to four tester days and $25,000 is nine to twenty. Published 2026 prices, a worked budget for a small SaaS, how to spot a scan with a cover page, what goes in a letter of attestation, and how to show your findings to a customer.

November 4, 2026

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