Latest · AI in business

One page on AI at work: the policy a ten-person company actually needs

Most of your staff already use AI at work, many on personal accounts. The six decisions a small company makes (which accounts, what never goes in, a person checks what leaves, code, what customers are told, new tools and mistakes), a one-page policy to copy, and how to roll it out in a thirty-minute meeting and review it twice a year.

October 17, 2026

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Biz59 LLC is a small company in New York. We build and run eleven products, most of them with one sign-in, and we write about what we see in software, AI and startups.

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SaaS

After the outage: what a small SaaS publishes, and when

Customers forgive an outage more easily than silence. The order of things a small SaaS publishes during and after one: the first status update within half an hour, updates on a timer, the customer email, the one-page write-up a week later and credits applied without a claim; with wording to copy and what Atlassian, Cloudflare and GitLab did in public.

October 17, 2026

AI in business

Your AI feature reads customer email: prompt injection tests a small vendor runs before shipping

When an AI feature reads email, documents or web pages, strangers write part of its prompt. What indirect prompt injection is in plain words, what happened with Microsoft 365 Copilot and Slack AI, ten tests to run in an afternoon with a canary, and what to limit when they fail: rendered links, silent actions, tools on the reading step and data scope.

October 17, 2026

Startups and investing

The wrapper question: what seed investors ask an AI startup about defensibility in 2026

"Isn't this just a wrapper?" is asked in nearly every AI seed meeting. Where the question came from (a16z, Jasper, Sequoia), why Cursor changed how it is asked, the four answers that land (workflow, switching cost, distribution, a real data loop), the ones that lose the room, and the numbers a founder with a few dozen customers can show.

October 17, 2026

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