Latest · SaaS

Buy, build or prompt: why companies are replacing SaaS tools with in-house AI-built apps

A third of teams in Retool's 2026 survey have already swapped at least one SaaS subscription for something they built themselves. Building got cheap. Owning didn't. Here's when an AI-built internal tool pays for itself, when it doesn't, and the third option most teams forget.

October 9, 2026

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Tools for developers, data people and small teams.

Biz59 LLC is a small company in New York. We build and run nine products, most of them with one sign-in, and we write about what we see in software, AI and startups.

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AI in business

Klarna, Duolingo and the AI-first memo: what happened after companies replaced people with AI

Klarna's chatbot did the work of 700 agents, until the CEO said quality had dropped and started hiring people again. Duolingo, Shopify and Australia's biggest bank have their own versions of the story. Here's what the reversals have in common, and where a small business should put agents and where it should keep people.

October 9, 2026

Build log

4-hour build log #1: an email API with sign-in and card payments, from the first commit

On the evening of 4 October we built email59.com, a small email API for developers and bots. Here's the git log, hour by hour: what shipped, what broke, and the one thing that didn't fit in four hours.

October 8, 2026

Startups and investing

Small teams, big revenue per head: how investors read AI-native startups in 2026

Startups now reach real revenue with a handful of people, and revenue per employee has become a headline number. Investors look past it too, at gross margins and at who actually gets funded.

October 7, 2026

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