Latest · AI in business

The AI notetaker joined the call: consent, recording laws and what a small business switches off

A third of US workers have had an AI notetaker in a meeting and a quarter of them were never asked. The all-party consent states and their penalties ($5,000 per recording in California), why a vendor's bot is not the same as pressing record, the Otter, Fireflies and Granola lawsuits, what Otter, Fireflies, Zoom, Teams, Meet and Fathom do by default, the exact settings to change, and a six-line rule for a small firm.

October 22, 2026

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SaaS

Cyber insurance for a small software company: what the application asks and what a policy pays

The questions on a 2026 cyber application in the carriers' own words (MFA, offline backups, EDR, 30-day patching, payment callbacks), the case where one wrong MFA answer voided a policy, what each cover pays with three claims worked through, the exclusions that bite, median premiums for small tech firms ($179 a month for cyber, $110 for tech E&O) and how the policy has to match your customer contracts.

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AI in business

Bookkeeping with AI in a small business: what to hand over and what to keep

What the AI in QuickBooks, Xero and receipt apps does in 2026 and what it costs; an independent test where Xero's auto-reconcile handled 61% of bank lines; the categorisation mistakes that move profit (a loan payment booked as expense overstates costs by $11,400 a year); what the accountant still has to see; and a monthly routine that takes about an hour.

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SaaS

Forty subscriptions and nobody owns them: a software spend check for a small business

How a small business ends up paying for seats of people who left, AI add-ons and two tools for one job; what Google, Microsoft, Slack, Adobe and QuickBooks raised in 2025 and 2026; how to list every subscription from card and bank statements in an afternoon; a 12-person firm's list with $4,936 a year to cut; owners, and a renewal calendar with cancel-by dates.

October 21, 2026

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